Complaints and suggestions

If you have any suggestions for improvements or would like to compliment staff on the services provided, we would be pleased to hear from you.

The practice has an agreed procedure for handling complaints which complies with the NHS Complaints Procedure.

If you wish to make a complaint about any aspect of the care provided by the practice staff, please contact the Practice Manager Fiona Sheehan.

Eyton Place Surgery
Flint Health and Wellbeing Centre
Earl Street
Flint
Flintshire
CH6 5ER

Call: 03000 859500

Email: enquiries.w91046@wales.nhs.uk

We will acknowledge receipt of your complaint in writing and then investigate it for you.

Once the investigation is completed, we will write back to you with the outcome.

Date published: 20th September, 2023
Date last updated: 3rd June, 2025