Find out how to register at our practice and read other important information for patients.
Access to medical records
The practice is registered with the Data Protection Act 2018 (DPA 2018). Any request for access to notes by a patient, patient’s representative or outside body will be dealt with...
Complaints and suggestions
If you have any suggestions for improvements or would like to compliment staff on the services provided, we would be pleased to hear from you. The practice has an agreed...
Continuity of care information for patients
Building trust with your doctor Our practice is working hard to improve continuity of care so you receive the best service possible Our practice is working to improve continuity of...
How to register
We have an open list and welcome requests for registration from patients living in or moving to the practice area. Our practice area include: Flint, Flint Mountain, Oakenholt, Bagillt and...
Patient confidentiality
We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and...
Patient feedback
We welcome and appreciate any views or suggestions you may have regarding any aspect of our service, including our website. Please let us know about your experiences, both good and...
Patient rights and responsibilities
We always aim to treat our patients courteously and expect patients to treat our staff in a similarly respectful way. We take seriously any threatening, abusive or violent behaviour against...
Patient survey and results
We will publish the latest patient survey and results information on this page.
Privacy policy
This privacy policy explains how we use any personal information we collect about you when you use this website. Contents What information do we collect about you? Access To Your...
Updating your details
If you change name, address or telephone number, please let our receptionists know by calling or writing to the surgery. Alternatively you can complete the online form below. If you...
Using this website
The medical information on this website, and on any sites linked to from this website, gives general advice only and should not be used as a substitute for the personal...
Violent or abusive behaviour
We take seriously any threatening, abusive or violent behaviour against any of our staff or patients. If a patient is violent or abusive, they will be warned to stop this...
Date published: 20th September, 2023
Date last updated: 21st September, 2023
